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It'll be interesting to see what happens: - Her Most Regal Majesty, the Queen of Snark
void where prohibited, except by law
It'll be interesting to see what happens:
The Story so far:

Your intrepid heroine, fuelled by enthusiasm for online software purchasing through the incredible ease of Valve's steam system, foolishly buys a copy of Beyond Good and Evil online. A saga ensues, which means that I still currently have no working copy of Beyond Good and Evil.


A complaint to Ubisoft customer support requesting a refund as follows:

"My experience with the process of purchasing this game has been extremely unsatisfactory. You took over a week to respond to a query after having given me the wrong link to download the game from, and the activation code you gave me then failed to work. I eventually got a working code from Boonty direct, but now I have had to re-install my operating system and the game installer no longer works. As a result, I have ordered another copy of the game from eBay (the game is excellent by the way, it's just your delivery method that is appaling).

I would be grateful if you would consider refunding my money as a gesture of goodwill. The whole experience has left me feeling very negative towards Ubisoft, and I shall certainly never order online from you again, but it would be nice to be able to know that someone actually felt some degree of remorse for the terrible experience and waste of my time and energy that your "copy protection" has put me through. Frankly I'm not surprised that people pirate your games if you make it this difficult to own them legitimately."

I wonder if anything will come of it. At this point I've written off the seven quid I spent on the game, but it seemed as though it wouldn't hurt to politely let them know how I feel about the whole affair.
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(Deleted comment)
sesquipedality From: sesquipedality Date: December 5th, 2006 07:37 pm (UTC) (Link)
Yeah. I once got a free CD out of EMI by returning a 'copy protected' CD of theres and writing and complaining.

It was a free copy-protected CD, but the thought was there, I suppose.
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